Contract Hulk.com
1. EFFECTIVE DATE
1.1. This Privacy Policy ("Policy") is effective as of February 7, 2025, and describes how ContractHulk.com, operated by Contracts AI LLC ("we," "us," or "our"), collects, uses, discloses, and protects your personal information when you use our website and services.
2. AGE RESTRICTION
2.1. Our services are intended solely for individuals who are at least eighteen (18) years of age. We do not knowingly collect personal information from individuals under 18. If you are under 18, you are prohibited from using our services.
2.2. If we discover that we have inadvertently collected information from a person under 18, we will delete that information immediately. If you believe we have collected information from someone under 18, please contact us at [email protected].
3. INFORMATION WE COLLECT
3.1. Information You Provide Directly: This includes your name and contact information (email address, phone number), job title and state information for contract generation, payment information processed securely through Stripe (we do not store credit card data), promotional code information and email addresses for discount offers, and any other information you voluntarily provide when using our services.
3.2. Information Collected Automatically: We automatically collect your IP address for analytics, fraud prevention, and service optimization. We also collect device information including device type (mobile, tablet, desktop), operating system, and browser type. Website activity data includes pages visited, time spent on pages, click patterns, navigation paths, and user engagement metrics. Purchase activity tracking covers transaction history, contract previews viewed, download activity, and purchase completion status. Analytics data encompasses session data, referral sources, and UTM tracking parameters for marketing attribution. We use cookies and similar technologies to enhance user experience and track website analytics.
3.3. Marketing Attribution Data: We collect UTM parameters (source, medium, campaign, content) from marketing URLs to track the effectiveness of our promotional campaigns and attribute sales to specific marketing efforts.
4. HOW WE USE YOUR INFORMATION
4.1. We use the collected information for the following purposes: Service delivery to generate and deliver employment contract templates based on your specifications; payment processing to process transactions securely through our payment processor, Stripe; customer support to respond to your inquiries, provide technical support, and resolve issues; analytics and improvement to analyze website usage, user behavior, and service performance to improve our platform; marketing communications to send promotional emails about future services, discounts, and updates from our company (with opt-out available); fraud prevention to detect and prevent fraudulent activity, unauthorized access, and malicious behavior; legal compliance to comply with applicable laws, regulations, and legal processes; and sales attribution to track marketing campaign performance and sales attribution for business analytics.
5. EMAIL MARKETING AND OPT-OUT
5.1. We may send you promotional emails about future services, special offers, discounts, and updates related to our company and similar employment contract services.
5.2. CAN-SPAM Compliance: We strictly comply with the CAN-SPAM Act and all applicable email marketing regulations. All marketing emails include accurate sender information, clear subject lines, our physical business address, and an easy opt-out mechanism.
5.3. Opt-Out Rights: You have the right to opt out of marketing emails at any time. Every marketing email we send includes an unsubscribe link at the bottom. You may also opt out by clicking the "Unsubscribe" link in any promotional email, emailing us at [email protected] with "Unsubscribe" in the subject line, or contacting us directly through our website.
5.4. Please note that opting out of marketing emails does not affect transactional emails (purchase receipts, download links, password resets, or important service updates), which we may still send as necessary to provide our services.
6. DATA SHARING AND DISCLOSURE
6.1. We Do NOT Sell Your Personal Information: We will never sell, rent, or trade your personal information (including name, email, phone number, purchase history, or any other personal data) to third parties for their marketing purposes.
6.2. Financial Information Sharing: Your financial information (credit card details, payment methods, and transaction amounts) is shared with Stripe, our secure third-party payment processor, for the sole purpose of processing payments. Stripe handles all credit card data securely under PCI-DSS Level 1 standards. We do not store credit card information on our servers. We do not share your financial information with any other outside parties beyond what is necessary for payment processing.
6.3. Limited Sharing with Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and services, including Stripe for payment processing (as described above), AWS (Amazon Web Services) for cloud hosting, file storage (S3), and email delivery (SES), and analytics providers for website analytics and performance monitoring.
6.4. All service providers are contractually obligated to maintain the confidentiality and security of your information and may only use it for the specific purposes we authorize.
6.5. Legal Obligations: We may disclose your information if required by law, court order, subpoena, or government investigation, or to protect our rights, property, or safety, or that of our users or the public.
7. DATA SECURITY
7.1. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including SSL/TLS encryption for data transmission, secure payment processing through Stripe (PCI-DSS Level 1 certified), encrypted storage of sensitive data, access controls and authentication requirements, and regular security audits and monitoring.
7.2. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7.3. Data Breach Notification: In the event of a data breach involving your personal information, we will comply with all applicable data breach notification laws, including the New York SHIELD Act (Stop Hacks and Improve Electronic Data Security Act). We will notify affected individuals and relevant authorities in accordance with legal requirements and timelines. Notifications will include the nature of the breach, the types of information compromised, steps we are taking to address the breach, and recommended actions you can take to protect yourself.
8. DATA RETENTION
8.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8.2. Retention Periods: Account information is retained while your account is active or as needed to provide services. Transaction records are retained indefinitely for licensing enforcement, legal compliance, and intellectual property protection. Generated contracts are retained to enforce licensing terms and prevent unauthorized distribution. Analytics data is retained for business analysis and service improvement. Marketing data is retained until you opt out or request deletion.
8.3. Even after account deletion or opt-out, we may retain certain information as required for legal compliance, dispute resolution, fraud prevention, and enforcement of our Terms of Service.
9. COOKIES AND TRACKING TECHNOLOGIES
9.1. We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
9.2. Types of Cookies We Use: Essential cookies are required for website functionality (session management, security). Analytics cookies track user behavior, page views, and engagement metrics. Marketing cookies track UTM parameters and marketing campaign effectiveness. Preference cookies remember your settings and preferences.
9.3. You can control cookie settings through your browser. However, disabling cookies may limit your ability to use certain features of our website.
10. YOUR PRIVACY RIGHTS
10.1. Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to request a copy of the personal information we hold about you (access), request correction of inaccurate or incomplete information (correction), request deletion of your personal information subject to legal retention requirements (deletion), opt out of marketing communications at any time (opt-out), and request a copy of your data in a portable format where applicable (data portability).
10.2. To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe as required by applicable law.
10.3. Please note that certain information may be retained as required for legal compliance, licensing enforcement, fraud prevention, and protection of our intellectual property rights, even after deletion requests.
11. STATE-SPECIFIC PRIVACY RIGHTS
11.1. California Privacy Rights (CCPA/CPRA): If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, used, and shared, the right to request deletion of personal information (subject to exceptions), the right to opt out of the sale of personal information (we do NOT sell your information), the right to correct inaccurate personal information, and the right to non-discrimination for exercising your privacy rights.
11.2. Other State Privacy Laws: We comply with applicable state privacy laws including but not limited to the Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Utah Consumer Privacy Act (UCPA), and other state-specific privacy regulations. Residents of these states have similar rights to those outlined for California residents, including rights to access, deletion, correction, and opt-out of certain data processing activities.
11.3. Submitting State Privacy Requests: To submit a privacy request under any applicable state law, email us at [email protected] with your state name and "Privacy Request" in the subject line (e.g., "California Privacy Request" or "Virginia Privacy Request"). We will respond to your request within the timeframe required by applicable state law.
12. THIRD-PARTY LINKS
12.1. Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties.
12.2. We encourage you to review the privacy policies of any third-party sites you visit.
13. CHANGES TO THIS PRIVACY POLICY
13.1. We reserve the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon posting to our website.
13.2. We will notify you of material changes by updating the "Effective Date" at the top of this Policy. Your continued use of our services after any changes constitutes acceptance of the updated Policy.
13.3. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
14. CONTACT US
14.1. If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
ContractHulk.com
Contracts AI LLC
Email: [email protected]
Alternative: [email protected]
14.2. We will respond to privacy inquiries within seven (7) business days. For data access or deletion requests, we may require additional time to verify your identity and process your request in compliance with applicable privacy laws.