Terms of Purchase
for Contract Hulk.comThese Purchase Terms ("Purchase Terms") govern all purchases made through ContractHulk.com (the "Site," "we," "us," or "our"). By completing a purchase, you ("Buyer," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Purchase Terms in their entirety. These Purchase Terms supplement, and are incorporated by reference into, our Terms of Service. In the event of any conflict among the documents governing your purchase and use of a product, the following order of precedence applies: (1) the License Agreement delivered with your product, with respect to use of the purchased document; (2) these Purchase Terms, with respect to the purchase transaction; and (3) the Terms of Service, for all other matters.
Our collection and use of personal information in connection with purchases is described in our Privacy Policy, which is incorporated by reference.
1. Nature of Service and Product
ContractHulk.com provides an automated document generation service that creates contract templates based on user-submitted inputs. All templates are made-to-order digital products sold strictly on an "as-is" and "as-available" basis. Delivered templates require customization by you (for example, selecting options or editing content); please read the instructions included with your download.
Our service does not constitute legal advice, legal representation, or the practice of law in any jurisdiction. No attorney-client relationship is formed between you and ContractHulk.com through the purchase or use of any template. We bear no responsibility or liability for any edits or modifications you make to any template.
Generated documents are general in nature. Because we do not collect detailed, jurisdiction-specific, or situation-specific information, the final output remains a generalized contract template. While certain customization options are available during the generation process (for example, selecting between contractor and full-time employment classifications), the resulting document should be reviewed, customized, and approved by qualified legal counsel licensed in your jurisdiction before implementation. Obtaining such review is entirely your responsibility, and we bear no responsibility or liability for your failure to do so. A written template in hand for a lawyer to review is often more cost-effective than having a lawyer draft one from scratch, but this is not a substitute for such review.
2. Document Preview and Purchase Acknowledgment
Prior to completing any purchase, a limited preview of the document template will be displayed for your review. The preview is provided solely to allow you to assess the general structure and scope of the template before committing to purchase. The preview is not a reflection of the final document; it intentionally omits key details to protect our intellectual property prior to purchase.
Repeated or excessive preview activity without purchase, including but not limited to repeatedly viewing template previews without completing a transaction, may trigger internal flagging, review, and potential restriction of access, in order to detect and prevent misuse, unauthorized reproduction, or scraping. Any such monitoring is conducted in accordance with our Privacy Policy.
The purchase page states that by purchasing you agree to these Purchase Terms, the License Agreement, and the Terms of Service, and that you acknowledge our Privacy Policy. By completing your purchase, you expressly acknowledge and agree that: (a) the product is a generalized template and not a substitute for professional legal advice; (b) you accept the delivered digital product "as is"; (c) you accept these Purchase Terms; (d) you accept the License Agreement delivered with your product (see Section 4.4); and (e) you accept the Terms of Service and acknowledge the Privacy Policy.
3. Pricing, Payment, and Sale Completion
All prices are displayed at the time of purchase and are subject to change without prior notice; price changes do not affect completed purchases. Applicable taxes, if any, will be calculated and disclosed prior to payment processing. For sales within the United States, if no tax is separately itemized at checkout, any applicable sales tax is borne by ContractHulk.com.
Sale completion occurs immediately upon successful payment processing. The transaction is considered final at the point of payment confirmation, regardless of whether the document has been downloaded, accessed, or reviewed by the Buyer, subject to Section 6.
Payment processing is handled by third-party payment processors. Your payment information is collected and processed by those processors in accordance with their own terms and our Privacy Policy.
If any payment for a product is charged back, reversed, refunded (other than a refund issued by us under Section 6.2), or is otherwise incomplete or dishonored, the license granted for the affected product terminates automatically and immediately, without notice, and you must cease all use of the affected product and destroy all copies in your possession or control. We may also suspend your access to the Site pending resolution. If the payment dispute is resolved in our favor and full payment is restored, we may, at our sole discretion, reinstate the license.
4. Digital Delivery
All products are delivered exclusively in digital format. Generation of contract templates is automated and begins once the required inputs are submitted and payment is confirmed.
Processing times for the finalized downloadable document may vary depending on system load, server performance, and other technical factors. Under normal operating conditions, documents are made available promptly following purchase.
If your document is not generated or made available for download within one (1) hour of confirmed payment, please contact us via the support methods listed in the Site footer, as there may be a technical error on our end or a misunderstanding regarding access to the download link or accompanying documentation.
A License Agreement governing your use of the purchased template is: (a) displayed on the final download page for your contract; (b) included in the downloadable ZIP file containing all product files; and (c) attached to your Purchase Receipt email. A representative sample of the License Agreement is available on the Site prior to purchase, and the purchase page states that by purchasing you agree to these Purchase Terms, the License Agreement, and the Terms of Service, and that you acknowledge our Privacy Policy. By completing your purchase, you expressly agree to be bound by the License Agreement delivered with your product.
5. Download Access and Expiration
Purchased templates must be downloaded within thirty (30) days of purchase. After this period, download links expire automatically for the security and protection of our products and intellectual property.
Failure to download within the thirty (30) day access window does not entitle you to a refund, credit, or automatic re-issuance of the product.
If you are outside the thirty (30) day download window and wish to regenerate the same document, you may contact us at [email protected]. At our sole discretion, we may provide a discount code to facilitate re-purchase.
6. Refund and Return Policy
Due to the digital and made-to-order nature of our products, all sales are final, except as provided in Section 6.2 or as required by applicable law. No refunds will be issued on the basis of buyer's remorse, dissatisfaction with the general nature of the template, failure to review the preview prior to purchase, or failure to download within the access window.
Full refunds will be provided solely in the following circumstances: (a) the system fails to generate a complete or accessible document; or (b) the final product is corrupted, materially incomplete, or otherwise unusable due to a verified error on our end.
In the circumstances described in Section 6.2, we may retain a copy of the final document output for the limited purpose of verifying the reported error before issuing any remedy. Any such copy is handled in accordance with our Privacy Policy and is deleted once verification is complete, except where retention is required by law.
At our sole and absolute discretion, we may offer account credits as a courtesy to maintain positive customer relationships. Credits are redeemable only for our products, have no monetary value, are not guaranteed, do not constitute an obligation, and shall not be construed as a waiver of this refund policy.
Our products are offered for sale within the United States only. Nothing in this Section 6 limits any non-waivable rights you may have under applicable federal or state consumer-protection laws of the United States; where such laws grant refund or cancellation rights that cannot be excluded by contract, those rights prevail over this Section to the minimum extent required by applicable law.
7. Limitation of Liability
To the fullest extent permitted by applicable law, ContractHulk.com, its owners, operators, affiliates, officers, directors, employees, agents, and contractors (collectively, the "Released Parties") shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your purchase, download, use of, or inability to use any template or document obtained through the Site.
Without limiting the foregoing, the Released Parties expressly disclaim all liability, to the fullest extent permitted by applicable law, for: (a) any legal, financial, regulatory, or employment-related consequences arising from the use, implementation of, or reliance upon any template or document generated through our service; (b) any errors, omissions, inaccuracies, or inadequacies in generated templates; (c) any failure of the Buyer to seek independent legal review prior to implementing any template; (d) any damages resulting from unauthorized access to or alteration of your data or transmissions; and (e) any loss of data, revenue, profits, business, or anticipated savings.
You expressly acknowledge and agree that use of any template obtained through ContractHulk.com is at your sole risk. To the fullest extent permitted by applicable law, all templates are provided without warranty of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, legal compliance, and non-infringement.
To the fullest extent permitted by applicable law, in no event shall the aggregate liability of the Released Parties for any and all claims arising from or related to your purchase or use of any product exceed the total amount actually paid by you for the specific product giving rise to the claim. This limit applies in the aggregate per purchased product and per license, and covers the single company or business entity licensed to use the product. It is not increased by the number of employees hired under the product, employment contracts executed from it, copies made of it, or uses of it, nor by the number of claims, claimants, or theories of liability. Where the license has been transferred pursuant to the License Agreement, any claim may be asserted only by the then-current license holder, and no transfer creates additional, separate, or duplicate liability to any prior license holder.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, the exclusions and limitations in this Section apply to the fullest extent permitted, and nothing in these Purchase Terms excludes liability that cannot lawfully be excluded (including, where applicable, liability for fraud, or death or personal injury caused by negligence).
8. Indemnification
You agree to indemnify, defend, and hold harmless the Released Parties from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use or misuse of any template or document; (b) your edits or modifications to any template or document; (c) your breach of these Purchase Terms or the License Agreement; (d) your violation of any applicable law, regulation, or third-party right; or (e) any employment dispute, regulatory action, or legal proceeding arising from your implementation of any document generated through our service.
9. Governing Law and Dispute Resolution
These Purchase Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Purchase Terms shall be resolved in accordance with the dispute resolution provisions set forth in our Terms of Service.
10. Severability
If any provision of these Purchase Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the remaining provisions, which shall continue in full force and effect.
11. Modifications
We reserve the right to modify these Purchase Terms at any time. Changes become effective upon posting to the Site and apply to purchases made after posting; the version in effect at the time of your purchase governs that purchase. Your continued use of the Site and purchase of products following any modification constitutes your acceptance of the revised Purchase Terms. It is your responsibility to review these Purchase Terms periodically.
12. Contact
For questions, delivery issues, or concerns regarding these Purchase Terms, please contact us at [email protected] or via the support mechanisms in the footer of the homepage.